Shipping and Delivery Policy
Effective Date: Monday 23 October 2023
Welcome to 'Fifo - The Art of Life.' We aim to provide you with the finest products and the best possible shopping experience. This Shipping and Delivery Policy outlines the details of our shipping services and delivery options.
- Order Processing
- Orders are typically processed and fulfilled within 2 to 7 business days after payment confirmation.
- Orders placed after 12pm will be processed the following business day.
- During peak seasons and holidays, processing times may be extended.
- Shipping Methods:
- We partner with Printify.com to fulfill and ship our products internationally.
- Our standard shipping options are Most major shipping carriers (such as UPS, FedEx, DHL, and others) You can choose your preferred shipping method, between standard or express (Terms and conditions apply) during checkout.
- If expedited shipping is available, it will be listed as an option during checkout.
- Shipping Costs:
- Shipping costs are calculated based on the shipping method, destination, and the number of items in your order.
- The exact shipping cost for your order will be displayed at checkout.
- Shipping Times:
- Shipping times vary depending on the selected shipping method and your location.
- Estimated shipping times for each product are available on the product page and during the checkout process.
- Please note that these are estimates and not guaranteed delivery times.
- International Shipping
- We offer international shipping to most countries but not all. Please ensure that your shipping address is accurate and complete to avoid delays or issues with international customs.
- Disclaimer: Customs and Excise:
Please be aware that when ordering products from 'Fifo The Art of Life,' your shipment may be subject to import duties, taxes, and customs processing fees. These charges are determined by the customs authorities in the destination country and are the responsibility of the recipient.
Customs policies vary widely from country to country, and we have no control over these charges or the time it may take for your package to clear customs. To learn more about customs fees and duties in your country, we recommend contacting your local customs office.
In cases where customs or import duties are levied, they are typically due once the shipment arrives at the destination. These fees may be collected by the carrier or another customs authority. Please note that 'Fifo - The Art of Life' is not responsible for these charges, nor are we able to predict or control them.
To ensure a smooth delivery process, we encourage customers to provide accurate and complete shipping information and contact details. In the event that a shipment is held by customs, we recommend contacting the local customs authorities promptly to facilitate the release of your package.
- If you have questions or concerns regarding customs and excise in your country or require assistance with customs documentation, please reach out to our customer support team at email@example.com
- Order Tracking:
- Once your order is shipped, you will receive a tracking number via email.
- You can track the status and location of your package by entering the tracking number on the carrier's website.
- Shipping Delays:
- While we make every effort to ensure timely delivery, we are not responsible for shipping delays caused by factors beyond our control, including but not limited to weather conditions, customs clearance, or postal service delays.
- If you experience a significant delay, please contact us, and we will assist in tracking your package.
- Delivery Addresses
- Ensure that your shipping address is accurate, complete, and up to date.
- We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
- Lost or Stolen Packages
- 'Fifo The Art of Life' is not responsible for lost or stolen packages after delivery is confirmed by the carrier.
- Please ensure that you provide a secure and safe delivery location or consider purchasing shipping insurance for added protection.
- Return to Sender
- In the event that a package is returned to us due to an incorrect or incomplete address, the customer is responsible for the cost of re-shipping the package.
- Contact Us
If you have any questions or concerns regarding our Shipping and Delivery Policy, please contact our customer support team at firstname.lastname@example.org